Updated on: 16/08/2021 10:12AM


Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Super Suite, that is responsible for your information under this Return & Refund Policy.

Customer: refers to the company, organization or person that signs up to use the Super Suite Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Super Suite and use the services.

Service: refers to the service provided by Super Suite as described in the relative terms (if available) and on this platform.

Website: Super Suite’s site, which can be accessed via this URL: https://supersuite.my

You: a person or entity that is registered with Super Suite to use the Services.


Return & Refund Policy

The products available for purchase on our website or through our channel partners are functional, and try-before-you-buy. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.

Please use the trial period to make sure that the software meets your needs before purchase. All of our software is functional during the trial period. None of our software requires special registration to enable its primary functionality.

If you purchase one of our products, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given.

We strongly recommend that all customers to test the free trial version of any product prior to making a purchase.

By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.



We do not offer refunds for monthly payments unless the account cancellation was made before the billing date.



Super Suite allows you to cancel your subscription at any time by contacting us and asking for a cancelation. After you cancel your subscription, you will be able to keep generating policies until your trial period or subscription ends.


Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.


Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.